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Meet USBSI's Mascot / Learn Our Core Values



Greetings from Super Jay

Hello There, Valued Merchants! My Name is Super Jay, Proud Member and Mascot of USBSI!

Super Jay

I am a cheerful and spirited jaguar who has been training diligently to be the official mascot of US Bankcard Services, Inc. (USBSI). You may recognize me from our TV commercials, newspaper ads, official website (www.USBSI.com) and Facebook page (http://www.facebook.com/usbsi). You may even have met me at one of the many events USBSI sponsored and participated in. I will never forget the moment I won the USBSI Mascot contest; it was a great day for me as I had some pretty tough competition. Just recently, I have been given the nickname of Super Jay, and I promise to work very hard to live up to my new moniker. Like a “Superhero” of credit card processing, I anticipate being at your side, ready to assist at any time along your card acceptance journey!

I’m very pleased to present to you this inaugural issue of USBSI’s merchant newsletter, “uJournal”, a bi-monthly (every 2 months) publication that you will receive along with your processing statement. uJournal will enable us to share our business insights with you, our valued merchants, and will include information on associated events, various promotions available to you, new products and services, industry policies and regulations, and all kinds of news we hope you will find useful as a business owner.

Thank you so much for being our valued merchant. All of us at USBSI look forward to a very long and happy business relationship together!

Feature of this Issue

Introducing our Core Values

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As we continue to grow, it is my pleasure to share with you who we are and what we stand for as a company. These core values guide us to develop the company culture, shape the way we serve merchants and work with partners, and position us in relation to the society as a whole.

  1. Be The Expert In The Payment Industry
    Offer expertise to our merchants, exchange best practices with business partners, and educate the public on industry changes and events .
  2. Deliver Services Above and Beyond Our Merchants’ Expectation
    We believe service begins inside a company – serve and empower each other so that each employee is enabled to deliver the best to our merchants. This serving spirit also extends to support our business partners so they can also do their best for our merchants.
  3. Create Value-added Products And Services For Our Merchants
    We embrace and drive innovations in response to merchants’ ever changing needs. We think differently and are not afraid to change so we can do things better every day.
  4. Be Socially Responsible
    We pledge to support small business development – it is simply better for everyone, businesses and residents, living in the communities we all call home. We are also committed to charitable giving as a way to demonstrate our gratitude to a society from which we gain strength every day.