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US Bankcard Services, Inc.


Who We Are

US Bankcard Services, Inc. (USBSI) is unlike the typical merchant service provider. We are people with compassion, sincerity, and creative minds. We strive to provide the best service across the nation and assist merchants with all of their processing needs.

USBSI has serviced over 38,000 merchants nationwide since 1996. We provide multilingual technical support around the clock in over 9 languages!

Our mission is to help our merchants, employees, and agent partners to “take charge”, taking on new opportunities and challenges with enthusiasm.

Learn more >>


Who We Are Looking For





Let’s Work Together!

We welcome all new USBSIers and look forward to seeing your applications! The first step is to create your personal profile with us. Go ahead and set up your personal profile so we can get to know you!


Account information
Spaces are allowed; punctuation is not allowed except for periods, hyphens, and underscores.
A valid e-mail address. All e-mails from the system will be sent to this address. The e-mail address is not made public and will only be used if you wish to receive a new password or wish to receive certain news or notifications by e-mail.
Provide a password for the new account in both fields. It must be at least 8 characters long and include at least 1 uppercase letter and 1 number.
Current Merchant Information
By entering your MID you will be able to view your statements online. The content of this field is kept private and will not be shown publicly.
Please enter your business telephone number you have registered with US Bankcard Services. The content of this field is kept private and will not be shown publicly.


Employment Flowchart

How You'll Grow

We all ponder about whether or not we will grow with a company. USBSI has plenty to offer our USBSIers, including many opportunities for personal growth. We want to let you know that when you begin your career here, you are not on your own. For each USBSIer, we jumpstart your career with us by providing training sessions and our teams here will back you up no matter what! Here at USBSI, we strongly believe that team work is crucial and plays a key factor to success. Our USBSIers work in teams to create the best outcome when we assist our merchants in order for them to have a successful business. By working as a team, you will also have a chance to enhance your language and communication skills. We are people of different cultures and we are more than happy to share them with you!


Benefits Offered To Our USBSIers

US Bankcard Services, Inc. provides fresh fruits, coffee, and other beverages to our fellow USBSIers on a daily basis! We offer health benefits which include medical, dental, and vision. In addition, a term life policy and Accidental Death and Dismemberment insurance is available to our USBSIers. Your future is important to us, and we offer a 401k plan to each USBSIer. We care about our USBSIers immensely and need to be sure that they are covered at all times! Please refer to the table for descriptions of benefits.


Medical/Dental Insurance

Date Eligible
1st of the month following 30 days of hire
Description

OPTIONAL

Vision Plan

Date Eligible
1st of the month following 30 days of hire
Description

Additional Coverage

Date Eligible
1st of the month following 30 days of hire
Description

401K Plan

Date Eligible
Upon completion of the introductory period
Description


City of Industry, CA

Why work at our headquarters in City of Industry?

Our headquarters is home to USBSIer’s with diverse backgrounds, working together to assist merchants. Our location is easy to find, located less than ½ a mile from the 60 Freeway. We are surrounded by cuisines from all over the world that invite everyone to come in for a try! Nearby is a regional park that offers the community fascinating experiences by providing different types of festivities. We enjoy our time by exploring new things in the area and sharing it with our fellow colleagues!

Koreatown, CA

Why work at our branch office in Koreatown?

USBSI’s Koreatown branch is located on Wilshire Blvd in the heart of Koreatown, and has a grand view overlooking downtown LA. Here, we can learn how Korean culture is preserved and interpreted at a nearby museum. Our colleagues will not go hungry since Koreatown is known to have a large number of restaurants that are open 24-hours a day!

FAQ

FAQ
  1. How do I submit my resume?
    • To submit your resume, you will need to create an account under the “Submit Your Resume” tab on the top navigator. Once your account is created, you will need to complete your personal profile and submit your resume to the position of interest.
  2. Can I apply for a job in person?
    • Yes, but we recommend that you create an account with us on our web page for a more secure hiring process.
  3. Do I need to create an account to apply for a job?
    • An account is required if your resume will be submitted to our website. You will not need to create an account if you apply for a job in person.
  4. Can I apply for more than one position?
    • Yes, additional resume submissions will also be needed for each position that is applied for.
  5. How will I get notified?
    • After your resume has been reviewed, we will send an email to the email address provided to us in your personal profile
  6. How do I know you have received my application?
    • A confirmation email will be sent to you after your resume has been submitted.
  7. What happens to my application after it is submitted?
    • After your resume is submitted, your resume will be reviewed by our hiring manager, and the hiring manager will decide whether you meet our requirements or not. Once the reviewing process is completed, our hiring manager will contact you by either phone or email. You can also refer to our diagram in the “Submit Your Resume” tab on the top navigator.
  8. How long will it take before I hear from you?
    • Each resume submission will differ in terms of the needs of the open position. The timeframe of hearing back from us will vary between one to two weeks.
  9. Is travelling required for the any of the positions available? If so, which positions require travelling and what is the extent of travelling?
    • Some positions may require travelling to execute their job tasks. This will fall under the Account Executive and some Merchant Support Representative positions. The extent of travelling with be about 10% and will only consist of local travelling.
  10. What benefits are offered?
    • Our benefits include medical, dental, vision, 401k, and a term life policy and Accidental Death and Dismemberment insurance. You can refer to our “Benefits” tab in the top navigator for more details.
  11. Did we answer all of your questions?
    • If we did not answer your questions above, please send us an email at jobs@usbsi.com

Profile

You are applying by the position:

You can: Apply with the below profile or Go back to submission process



Overview
US Bankcard Services, Inc. (USBSI), a leading nationwide merchant services provider (MSP), is looking for a determined Full-Time Customer Support Specialist to join our growing team. USBSI encourages our employees to provide the best customer service possible and develop lasting skills that benefit your career.
Responsibilities
  • Provide technical and customer service support and troubleshoot equipment-related issues
  • Explain merchant account statements (fees, terms and conditions, etc.)
  • Seek ways to improve customer experience
  • Follow-up with clients after their services are set up
Qualifications
  • Excellent communication skills in both speaking and writing
  • Bilingual in English and Korean/Japanese/Chinese
  • Ability to handle high call volume and multi-task
  • Team player with positive attitude when under pressure
  • Permission to work legally in the U.S
Ideal Candidate
  • Detail oriented
  • Honest and reliable
  • Cooperative and supportive
  • Adaptive to a multi-cultural environment
  • Determined, self-motivated, and confident
  • Responsible, composed, and organized under pressure

Compensation
  • Wage reflective of past work experience
  • Benefits include Medical, Dental, Vision (optional), 401k Plan with company match, and a Paid Time Off (PTO) program

About USBSI
  • Dedicated to serving businesses since 1996
  • 100+ Employees
  • Over 50,000+ merchants served nationwide

To Apply
  • Complete an application form through www.usbsi.com/careers
  • Or
  • Email your resume to jobs@usbsi.com and specify the position title in the subject line of your email and on the application
Apply
Overview
US Bankcard Services, Inc. (USBSI), a leading nationwide merchant services provider (MSP), is looking for a full-time Administrative Associate to efficiently carry out our company’s daily operational tasks. USBSI encourages our employees to possess a friendly and helpful attitude, high levels of accuracy, attention to detail, multitasking ability, time management, and organization skills.
Responsibilities
  • General office duties and assorted clerical duties as assigned
  • Assist clients and sales representatives with account maintenance items
  • Assist with shipping and correspondence
  • Assist sales representatives / internal Customer Service as needed
Qualifications
  • Basic knowledge of computers (Windows, Microsoft Office, etc.)
  • Administrative experience is preferred but not required
  • Ability to prioritize and manage tasks
  • Accounting experience is a plus
  • Experience in the merchant processing industry is a plus
  • Bilingual is a plus
  • Have the legal right to work in the United States
Ideal Candidate
  • Ability to multitask
  • Detail-oriented, highly accurate, and patient
  • Friendly, customer-oriented, with a helpful attitude
  • Good organization and time management skills
  • Honest and reliable
  • Good communication skills both verbally and in writing
  • Good communication skills both verbally and in writing

Compensation
  • Wage reflective of past work experience
  • Benefits include Medical, Dental, Vision (optional), 401k Plan with company match, and a Paid Time Off (PTO) program

About USBSI
  • Dedicated to serving businesses since 1996
  • 100+ Employees
  • Over 50,000+ merchants served nationwide

To Apply
  • Complete an application form through www.usbsi.com/careers
  • Or
  • Email your resume to jobs@usbsi.com and specify the position title in the subject line of your email and on the application
Apply
Overview
US Bankcard Services, Inc. (USBSI), a leading nationwide merchant services provider (MSP), is looking for talented Full-Time Web Developer to join our growing team.
The Web Developer candidate will possess 2-3 years' experience with Web and/or applications development. Candidate must possess a strong understanding of PHP, MYSQL, Javascript, MVC, HTML and CSS. AJAX, jQuery, or any other web 2.0 programming is a plus. Candidate should have experience designing Web applications, with a solid understanding of information design, user-interface structures, database configuration, full development of the front and back-end systems, and the constraints of designing for online products and services for our ecommerce sites. Candidate must be deadline-oriented with ability to execute and manage projects accurately and quickly. Must possess excellent communication skills; bilingual is a preferred but not required.
Responsibilities
  • Work closely with IT Manager and Lead programmer on internal and external projects.
  • Independently code with minimal supervision
  • Follow the company design identity while coding various web applications
  • Brainstorm, plan and execute website enhancements
  • Collaborate with the entire company to gather ideas and requirements for future projects.
  • Code websites from PSD designs
  • Work closely with our Design Team to come up with fresh ideas and offer insight on the programming side
  • Perform creative work under very tight deadlines, working independently and collaboratively to successfully manage concurrent and competing projects
Qualifications
  • 3+ years of experience in PHP5-based page, architecture, application, and systems design
  • Knowledge of Adobe Photoshop and Illustrator
  • Must know how to slice and code from comps
  • Competent with MySQL dB structuring and building
  • Experience with building e-commerce and content websites
  • Competent knowledge of MS Office Products
  • Expertise in multiple browser development, web usability, and interface design
  • Extensive knowledge of PHP, MySQL, Javascript, MVC, HTML and CSS, Ajax, jQuery (any other web 2.0 programming is a plus)
  • Knowledge of CMS Systems
  • Basic computer troubleshooting is a plus
  • SEO Knowledge is a plus
  • Minor server experience in either Windows or Linux OS is necessary to manage cPanel and Plesk
  • Basic knowledge and understandings of web layouts, usability issues between browsers, and designing interactive user interfaces
  • Possess at least a high school diploma, or the equivalent, with some college education preferred
  • Bilingual is a preferred but not required
  • Have the legal right to work in the United States
Ideal Candidate

Compensation
  • Pay will be commensurate with past work experience
  • Benefits include Medical, Dental, Vision (optional), 401k Plan with company match, and a Paid Time Off (PTO) program
Apply
Overview
Are you an Independent Sales Agent looking for a partnership? If so, you have come to the right place! USBSI is always looking to build relationships with new business partners. We believe that by partnering up with us, you will be able to strengthen your business, as we offer the highest level of support and service in our field. To learn more about our program, please visit our ISA Partner Program
Responsibilities
Qualifications
Ideal Candidate
Apply
Overview
US Bankcard Services, Inc. (USBSI), a leading nationwide merchant services provider (MSP), is looking for determined Full-Time Sales Account Executives/Sales Representative to join our growing team. USBSI trains and encourages our sales representatives to strengthen their sales portfolio, maximize their residuals and develop strong sales skills that will provide lasting financial security.
Responsibilities
  • Acquire new business clients through strategic marketing such as cold-calling and field-selling
  • Explain terms and conditions and negotiate rates in merchant applications
  • Build and maintain relationships with merchants through after-sales services and support
  • Assist clients with basic questions or concerns
  • Knowledge of the payment processing industry is preferred but not required. Training will be provided about the industry to help you build your market understanding.
Qualifications
  • Confidence and drive in selling/promoting company products and services on the phone and in the field
  • Basic understanding of Microsoft Office
  • Permission to work legally in the U.S
Ideal Candidate

Compensation
  • Wage reflective of past work experience, plus commissions/bonuses and residuals. Potential earning of $100k+.
  • Benefits include Medical, Dental, Vision (optional), 401k Plan with company match, and a Paid Time Off (PTO) program

About USBSI
  • Dedicated to serving businesses since 1996
  • 100+ Employees
  • Over 50,000+ merchants served nationwide

To Apply
  • Complete an application form through www.usbsi.com/careers
  • Or
  • Email your resume to jobs@usbsi.com and specify the position title in the subject line of your email and on the application
Apply
Overview
Bilingual Merchant Support Specialist (Eng+Kor)
Responsibilities
  • Bilingual Merchant Support Specialist (Eng+Kor)
Qualifications
  • Bilingual Merchant Support Specialist (Eng+Kor)
Ideal Candidate
  • Bilingual Merchant Support Specialist (Eng+Kor)
Apply
Overview
We are looking for a proven, Monday through Friday from 9:00AM to 6:00PM. Credit Card Processing technical support and customer service support. Better has Capable of bilingual (English and Korean ) speakers and typing. You can Learn more knowledge to build your working skill and experience.
Responsibilities
  • Support sales and services to merchants and business owners
  • Programing terminal and follow up
  • Office management
  • Data impute and order office supply
  • Prepare complete and correct documentation for administrative processing and approval
Qualifications
  • Team player with high level of trustworthiness and dependability
  • Strong verbal and written skills with excellent phone etiquette, and outstanding work ethic
  • Self-starter with strong customer management and tracking skills
  • Familiarity with Office Word, Outlook and Excel skills
  • Possess at least a high school diploma, or the equivalent
  • Have the legal right to work in the United States
  • Have permanent residency or citizenship in the United States
Ideal Candidate
  • A college degree or some college experience
Apply
Overview
US Bankcard Services, Inc. (USBSI), a leading nationwide merchant services provider (MSP), is looking for determined Full-Time Sales Account Executives/Sales Representative to join our growing team. USBSI trains and encourages our sales representatives to strengthen their sales portfolio, maximize their residuals and develop strong sales skills that will provide lasting financial security.
Responsibilities
  • Acquire new business clients through strategic marketing such as cold-calling and field-selling
  • Explain terms and conditions and negotiate rates in merchant applications
  • Build and maintain relationships with merchants through after-sales services and support
  • Assist clients with basic questions or concerns
  • Knowledge of the payment processing industry is preferred but not required. Training will be provided about the industry to help you build your market understanding.
Qualifications
  • Confidence and drive in selling/promoting company products and services on the phone and in the field
  • Basic understanding of Microsoft Office
  • Permission to work legally in the U.S
Ideal Candidate

Compensation
  • Wage reflective of past work experience, plus commissions/bonuses and residuals. Potential earning of $100k+.
  • Benefits include Medical, Dental, Vision (optional), 401k Plan with company match, and a Paid Time Off (PTO) program

About USBSI
  • Dedicated to serving businesses since 1996
  • 100+ Employees
  • Over 50,000+ merchants served nationwide

To Apply
  • Complete an application form through www.usbsi.com/careers
  • Or
  • Email your resume to jobs@usbsi.com and specify the position title in the subject line of your email and on the application
Apply
Overview
US Bankcard Services, Inc. (USBSI) aims to be the number one merchant service provider for business owners nationally by delivering superior customer service and unique growth opportunities. We need an energetic team player like you to help us achieve our goal!
US Bankcard Services, Inc is looking for a determined full-time Business Development Associate to join our growing team. This position will lead in the development, planning, and implementation of sales activities to promote the company's products/services and agent recruitment.
Responsibilities
  • Develop business growth by identifying and acquiring new business opportunities through agent recruitment programs.
  • Implement innovative solutions to run sales operations or to improve future sales performance or returns.
  • Keep up with competitors and industry trends. Maintain customer awareness in order to analyze their needs, demands and desires.
Qualifications
  • Bilingual in English and Chinese is plus
  • Experience in the field of Business Development field is a plus
  • Strong writing and communication skills
  • Time management skills, attention to detail and follow-up ability are desired qualities
  • Ability to successfully create and execute campaigns and manage projects
  • Knowledge of Internet technology and business
  • Ability to manage administration work and provide after-sales services and support
  • Determined, self-motivated, and confident
  • Highly organized and reliable
  • Highly organized and reliable
  • Able to maintain a positive attitude, even when under pressure
  • Is a team player and enjoys working in a multicultural environment
  • Has the legal right to work in the United States
Ideal Candidate

Compensation
  • Wage reflective of past work experience
  • Benefits include Medical, Dental, Vision (optional), 401k Plan with company match, and a Paid Time Off (PTO) program

About USBSI
  • Dedicated to serving businesses since 1996
  • 100+ Employees
  • Over 50,000+ merchants served nationwide

To Apply
  • Complete an application form through www.usbsi.com/careers
  • Or
  • Email your resume to jobs@usbsi.com and specify the position title in the subject line of your email and on the application
Apply